Notice:
We will no longer be providing free telephone support for users who are
not covered by the 90 day warranty or who are not an MES customer. A $25
charge will apply per incident. Users will still be able to obtain program
keys or free technical support through our website. Get information about
becoming an MES customer here.
Important
note:
Many of the SolidView/Pro 2006 CAD Interfaces require the Microsoft
.NET Framework 2.0 in order to function correctly. If you experience
difficulties with any of the SolidView/Pro 2006 CAD Interfaces, please
click here
to verify that .NET Framework 2.0 is installed or download .NET Framework
2.0 from here.
The SolidView
technical support web form is for pre-sales or existing customer
support.
2
To reduce the time required
to answer your question, please provide all applicable details.
We will review the fax report and reply either by fax or by telephone
as quickly as possible.
3
We have an
FTP server with patch upgrades, demo files, and program files. Log
on as "anonymous" and use your e-mail address as the password.
All relevant files are in the /solidview directory. You can provide
us with files relating to technical support by placing them in the
/incoming directory.
